Artisan Project Management is a joinery, construction and project management company. They take on various projects in the domestic sector from total refurbishments, extensions, kitchens and bathrooms right down to small joinery projects. They’ll even put up shelves for you!
Artisan have a fantastic reputation and their work and client testimonials speak volumes for their quality and workmanship. Artisan wanted an online presence for their company, nothing too complicated but simply a place to find out more about the team, see past projects and read testimonials from past happy clients.
They have so many projects that it was easy for us to find some great images to use on the site. To show the range of Artisan’s work we needed to show people that whether they had a whole house that needed refurbishing, or simply a few hours of DIY, Artisan can provide a fully-managed solution.
We set up an image gallery for potential customers to be able to see some ‘before and after’ shots. Using a lightbox (a screen that overlays the current window to display a new image) we could take people through the whole process of each project, with fantastic results. The quality on display for each of the projects really shows the level of workmanship, and even the shots of projects at their half way stage shows Artisan’s professionalism and care they take on each site.
Another area that is especially important for businesses of this type is recommendations. Nothing speaks more clearly to potential customers than a previous satisfied customer. To maximise the impact of the testimonials, we used scans of several recommendation letters (with their permission, of course!) as well as printed versions. This allows visitors to see the personal recommendations from each satisfied customer.
As an additional benefit, Artisan had made a video testimonial from one of their biggest customers – an entire house renovated in York. This video testimonial is featured on the home page, and gives an extremely strong recommendation for the work they carried out.
The site was launched in December 2008, and has been a useful tool for Sean and Jonny at Artisan Project Management to show clients what they can do.